Report Internet Fraud
Check out our
Frequently Asked Questions
to find the answers to some common questions.
Send your comments or questions to Houghton State Bank via
If you would like to speak with an Online Representative, call us 24 hours a day, 7 days a week at 1 (877) 251-4363.
Lost/Stolen Debit Card
During banking hours call Houghton State Bank Customer Service 712-623-4823. After banking hours call us at 1-800-395-0637.
Lost/Stolen Credit Card
If your card credit card has been lost or stolen, call 1-800-444-6938.
Request Cardmember Agreement
To request a copy of your Cardmember Agreement, please contact us at 1-888-530-3626.
You can contact us by mailing correspondence to one of the following addresses:
For credit card payments:
Bankcard Payment Processing
PO Box 2557
Omaha, NE 68103-2557
For all other correspondence and payments:
Houghton State Bank
116 Coolbaugh St.
PO Box 373
Red Oak, IA 51566